I emailed Sprint the other day to find out details on when the new Palm Pre will be available. This is what I got:
On Fri, Jan 23, 2009 at 9:07 AM, Sprint Customer Service
wrote:
Dear Chirag Shah,
Thank you for contacting Sprint.
You can visit to following link http://now.sprint.com/pre/?id12=iSearch_MA_010809_Pre
to preorder the handset Palm Pre.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Nelson N.
Customer Service Specialist
Sprint
Original Message Follows:
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where do you go to preorder?
On Thu, Jan 22, 2009 at 11:52 PM, Sprint Customer Service
wrote:
Dear Mr. Shah,
Thank you for contacting Sprint regarding the Palm Pre. I am glad to
assist you.
Pre is scheduled to be available exclusively from Sprint in the first
half of 2009. Pre-orders can be placed online now!
If there is any other concern reply to us, we will assist you.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Rosa M.
Customer Service Specialist
Sprint
Original Message Follows:
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Any date on when the pre will be released?
—
It’s obvious Sprint Reps don’t know what they are talking about. The link they direct you to is the link that lets you sign up for information on the phone when it is released. So then I asked..
—
Dear Chirag Shah,
Thank you for replying.
It is not possible to preorder the handset Sprint Palm Pre from eCare.
It is only the mentioned link from which you can make order this
handset.
I appreciate your understanding in this matter.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Aaron C.
Customer Service Specialist
Sprint
Original Message Follows:
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That’s just to get an email when its available. You can’t actually
preorder it yet…